Terms & Conditions for CrownPokies Players

These terms and conditions govern the use of CrownPokies by every registered player. By creating an account, a player agrees to the rules set out below in full.

Eligibility

• Players must be at least 18 years of age, or the legal gambling age in their jurisdiction, whichever is higher.
• One account is permitted per person, household, IP address and payment method.
• CrownPokies reserves the right to request identity verification documents before processing withdrawals.
• Access may be restricted in jurisdictions where online gambling is not permitted by local law.

Account Registration

Players must provide accurate personal information during registration, including full name, date of birth and a valid email address. Providing false information may result in account suspension and forfeiture of funds. It is the player’s responsibility to keep login credentials confidential.

Welcome Bonus Terms

• The bonus applies to a player’s first deposit only, unless otherwise stated in a specific promotion.
• Wagering contributions vary by game category: pokies 100%, crash games 50%, roulette 20%, live dealer tables 10%.
• Any withdrawal request made before the wagering requirement is cleared will void the remaining bonus balance.
• CrownPokies reserves the right to withhold or cancel a bonus in cases of suspected abuse, including but not limited to bonus hunting across multiple accounts.

Deposits and Withdrawals

• Deposits are processed instantly for cards, e-wallets and crypto; bank transfers may take one to two business days.
• Withdrawal requests are reviewed within 24 hours, followed by processing times specific to the chosen method.
• CrownPokies may request identity and payment verification before releasing a withdrawal, in line with standard anti-fraud practice.
• Withdrawal amounts cannot exceed a player’s verified deposit and win history without additional checks.

Fair Play and Game Integrity

All games offered are certified by independent testing laboratories for random number generation and payout fairness. Any attempt to exploit a software bug, use unauthorised automation, or collude with other players will result in immediate account suspension and forfeiture of funds.

Responsible Gaming

CrownPokies provides deposit limits, loss limits, session reminders and self-exclusion options through account settings. Players who feel their gambling habits are becoming harmful are encouraged to contact the helpline listed in the site footer or pursue self-exclusion.

Account Suspension and Closure

CrownPokies reserves the right to suspend or close an account found in breach of these terms, including fraudulent activity, chargebacks, or abuse of bonus offers. Any funds obtained through breach of these terms may be forfeited.

Changes to These Terms

CrownPokies may update these terms from time to time to reflect regulatory changes or operational updates. Continued use of the site after changes are published constitutes acceptance of the revised terms.

Contact

Questions about these terms can be directed to customer support through live chat or email, available around the clock.